I stayed here with a friend in mid March. Like Mike R. I received an email confirming my reservation. My friend and I arrived in the early afternoon, about an hour before check-in, and we were allowed to check in early (which was perfect for us since we had a hard time navigating around Montreal streets). We were also able to leave the car at the hotel after check out the next day too. The hotel is beautiful and even though our room faced the street, we were both able to sleep fine (we were on the third floor if i remember right). The complimentary breakfast is simple but I thought it was tasty. I had mini chocolate croissants with OJ and Coffee while my friend had a bagel and tea.
The location is great! About a thirty minute walk from the hotel to the museum and close to Rue St Dennis which had was a great shopping street. There are also a lot of restaurants within a fifteen minute walk and all walking felt relatively safe.
When we checked in, we were given our room key and a key to the front door (which locks at 10pm - can't remember, because going out that late just wasn't something we do). Overall it was a wonderful stay in a clean hotel with friendly staff. I will tell anyone I know who is planning on staying the night in Montreal about this hotel, and if I get another chance to visit Montreal? I'll certainly stay here again!