The pizza is pretty good considering the price, but I have to agree the service here sucks. I was on my way to a friend's house and I wanted to grab some take out for us. This is in my neighborhood and in the direction of my friends house so location was the deciding factor here. I walked up and ordered with a gal in the front and was told about fifteen minutes, which is not too bad. So I sat down and waited. And waited. And listened to the cashier whine about her personal problems as her conversation echoed through the store, and waited. At the twenty five minute mark I started to pace around. Finally some guy comes from the back and asks me my name. Turns out my pizza had been sitting in a warmer for God knows how long while I sat in the lobby waiting. That beyond pisses me off. Maybe while your crying about your life, you could, I don't know, also pay attention to what is going on too. I don't know it might be too much to ask for. I'll skip this place in the future.