First off let's start off with the known facts here, waxing can be scary and uncomfortable! I'm use to only my DR being in certain areas. Deanna made me feel SO comfortable and did the wax so painless because she used a different type of wax then the strips I'm normally used to. She also explains everything without over doing it and we had pleasant conversation. I've recommended my family and friends to her and they love her as well. She is wonderful definitely worth a try!