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| - I had pretty high expectations coming to this location, and they were mostly upheld, but I wanted better.
The pizza was pretty solid, but the service was lacking a little bit.
I showed up earlier than the rest of my party on Thursday for lunch so I sat at the bar and drank an ice cold glass of water after a morning round of golf. I heard a manager talking, saying he was "giving this table of first-timers a comped order of canolis"
When we were seated we went outside, and it was beautiful out so that was great. The hostess offered "iced tea, water, or maybe a Peroni" She didn't ask us if it was our first time, offer to describe the menu and their prices or try to upsell anything like an appetizer or garlic bread or salads. We decided to split a large and the ladies in the group were gonna split a small pizza, and the small is still plenty to share. The girls also decided to split a small caesar salad. We ordered and everything went normal. The pizza took a little longer than I anticipated being a very thin crust and the very beginning of lunch hour, but came out nicely proportioned with plenty of meatballs and onions on one, and plenty of ricotta cheese and pepperonis on the other. The pepperoni was nice and spicy, and the meatballs are full of flavor and nice and large too.
When it came time to ask if everything was going well, clear the plates, get us our checks and get the hell out of there is where the service lacked. Our server disappeared for a good 10-12 minutes when we were done eating and it took a long time to get the check and clear the credit card back to us to sign. One of the other things that bugs me about Grimaldis is that each topping is at least $2-4 and the personal cheese pizza starts at $10 and the large at $18. If you get a large with 2 toppings you're already looking at $24+ just for a pizza. Add two drinks and a salad and you're looking at $45 with a tip for a lunch.
Also, what kinda place doesn't serve ranch? We asked for a side of ranch to dip the crust in when the pizza came and she said they don't even serve it at this restaurant. With salad on the menu how do you not serve ranch? This is America right? We love our ranch dressing.
Disappointing 3 stars, I'll probably try it again, but probably not too soon since it's about 25 mins away from my house
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