Food at this place is amazing, I've come here a whole bunch of times and have always come home with a happy stomach.
The issue is the service. Every time I dine here the service is lacking, whether it be a long wait to get our order down or just waiting 30 minutes to get the food. My last experience there was the worst. The waiter took our order, 30 minutes go by and the food hasn't arrived. I ask the waiter to please check our order and they completely forgot to plug it into the system so our order was never even recorded. We had to reorder and wait another 10 minutes to finally get our food. As usual the food was amazing, but this does not take away from the fact that the service was quite frankly terrible. They were very apologetic which was great to see, but they did not offer any sort of discount or coupon to try to entice us to come back. Other restaurants of the same caliber would've given us at least a discount for their mistakes. Apologies can only go so far, because at the end of the day I paid the same price as everyone else for the same great food but for terrible service.
Cafe 100% is a great place, but they need to improve their service significantly for me to recommend this place to my friends or family.