I brought a dress there today which was a bit "baggy" along the bustline. Lawanna (I hope I spelled her name correctly!) fitted me and before I left it, she asked if I had washed it. When I said no, she advised me to wash it before we did anything as it was a cotton knit and would shrink.
Well, sure enough, it did shrink, to the point of fitting perfetly without needing any alteration.
I have to commend her for her honesty and integrity! Many establishments would merely do the alteration without asking important questions.
This shop definitely has amazing customer service. I really respect her for her honesty and highly recommend going there if you ever need any alterations.
Thank you!