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  • Came in about 20 minutes before closing time. I was running because of moving out of a Gilbert condo to an Ahwatukee house, and I needed spackle and a key made for the maid service clean out, and I needed them fast and I needed them that night. I interacted with at least 4 people who were staff - 1 directed me to where the keys were made, 1 made my key, 1 took my money and the 4th one directed us all out the door. Not overly friendly. In fact somewhat brusque and/or distracted. The first took me to the key place and just left me. I stood there for several minutes wondering what to do -- should i go back and ask her who worked there? There was a gentleman stacking things behind the area who ignored me and finally I asked him if there was anyone working the key area. He said he could make my key for me, so he did, then I went and paid. It then finally about 5 minute til close and the staff who directed me and another lady were giving everyone unfriendly looks and reminding us all to leave. I would've been able to leave faster if y'all had given me customer service when I walked in. They were all trying to get out of there and seemed like they didn't want to help me. It was a bad first impression in a new neighborhood... they might be good most days but it didn't make me want to come back -- it made me want to go to Lowe's or Home Depot even though I'm a local hardware store fan usually....
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