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  • Natilie M. And Scott Howell more than took care of my recent issue. Natilie M. Responded with a favorable resolution!!!! Within 30 minutes!!! Yeah... Steve Moore listens and helps. I drive a Ford and Buick. I have always liked my American Cars. Mr. Howell is sending refund for remote and providing service for my Buick. Best thing happened is my faith being restored in American Dealerships. Im 43 yrs old and faithful to American products . Today, thanks to Natalie and Scott I will continue to drive American cars. Im from Dayton Ohio. All my family retired General motor, Delphi, Truck and Bus folks. Im a midwest girl and we roll American cars...Thank you for treating me more than fair. HAD to get this update in because some good people, at least honest and fair work at Steve Moore Chevrolet... Thank you!!!Steve Moore Chevrolet on s. Blvd hired a man by the name of Sam Patsiyev. He is a certified service consultant. I went to the dealership to buy a remote for my 2003 buick century. The part totaled 99.43, no problem. Patsiyev was going to charge another 100.00 to program remote for my car. I asked why so expensive. Patsiyev said he had to hook up to some computer n etc. Did not make sense to me. I left went to the Lincoln Man mechanic. He ordered a key for me programmed in 5 minutes. NO computer needed. Now im stuck with a 100.00 remote which i still have receipt for because out of plastic which was taken off at dealership. Stop ripping people off. Im a single mom, work hard. Not right.
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