rev:text
| - Checking out the menu online, before I arrived, I notice happy hour pricing on the menu:
Happy Hour
3-6:30pm
Mon.-Thurs.
$2 off all well drinks
$2 off a draughts
$2 off all appetizers
All Day Specials:
$10 Pizza & Bud
I'm sitting in the Steakhouse side, because I'm there with friends, 4 of us in a nice booth. The place is EMPTY and it's 5:00 on a Wednesday evening. I walk in from the parking lot to the steakhouse-because that is the closest door to me. I don't even realize there is another side-the Pub, until another friend arrives from that location.
HAPPY HOUR: We proceed to ask for the Happy Hour menu. And we are told by the waiter, there are no happy hour prices in the Steakhouse. But, it's on your ONLINE menu. It is exactly as it is written above. Yes, he says, but that's for the Pub ONLY. Well, it doesn't say that on your online menu, we say. Well, he says, I'll ask the manager. Then he leaves. WE are thinking, do we need to get up from the booth, to go to the Pub side to have happy hour food/drinks? Thinking the manager is going to accommodate our request for happy hour menu pricing, we sit at the booth. The waiter comes back, No. Manager won't budge.
So if you go there for happy hour, do not sit on the Steakhouse side of the building because it's all FULL PRICE for the same food you would get at happy hour prices on the other side of the wall from where we were sitting. That's just LAME. If you post these prices on the ONLINE menu, then you need to word it so it says These prices are good ONLY IN THE PUB!
Next, my glass of wine is so far the best thing about the place, oh and it's only $5.00 a glass for this Merlot.
We proceed to order our steaks and burgers. There are 4 of us. Two get burgers, and two get prime rib-how do we want it cooked? Medium. Which means pink in the center.
Out come burgers, and prime rib.
On first glance at prime rib -its grey. No pink. Um....this is very well done for prime rib and not Medium. Waiter comes over, we say-try again please....meaning a new cut...since you can't uncook prime rib..
2nd try: A few minutes later, the same plate, same vegetables/potato arrive, but the meat has pink liquid on top of it, but is still GREY.
3rd try, seriously, this time, brought to the table by the Manager-note, same plate, same vegetables, which have now been handled by the waiter, the manager. Finally get a Medium color of meat on the same plate.
By this time, our friends with the cheeseburgers are done with their meal.. We are just starting ours.
We were not offered anything extra to make up for the time we had to wait on the Medium cuts of prime rib. Not even $$ on the bill.
Rey, our waiter, was excellent. Too bad he informed us that he was leaving, and moving out of state. He had also told us that Chef Anthony, who is mentioned on the ONLINE menu, had also recently quit. Maybe that's why our prime rib did not get cooked right the first time.
|