I helped broker a visit by this company to a friend of mine who is disabled. I called Joey and he said he'd take special care of my friend. When my friend balked at the price, Joey said he "negotiated" a special deal because of his disabilities. Then he delivered a much cheaper safe than he had promised and charged twice as much as it was worth at any other safe shop. After my friend realized he did not get the safe he expected, he tried to call Joey and arrange a return. Joey hung up on my friend and then would not answer or return his calls. Shame on Joey for taking advantage of the disabled. Beware the use of cryptic model numbers to bait and switch. This is not a guy I'd like to know that I had valuables.