I must say the customer service this time was much better, completely different staff and a whole lot friendlier. However they could still improve. I go and give it more chances because they are 1) local 2) unique menu items 3)delicious so I take it all with a grain of salt. This time I throughly enjoyed their Green Tea bingsoo $9 but rather large enough to share and some of their delicious macarons, unfortunately very pricey $1.99 a piece. I just wish they opened earlier, I would totally stop before work if they were.