I feel bad, I really wanted to love this place so that I would have a great low cost option for my stupidly thick hair. But alas, that was not meant to be.
I went with the level 2 stylist I think. She was very nice and she seemed to really understand what I needed in a cut and highlights but the end result didn't really match up. And honestly I have never had a blow out in a salon that looked like a child did it. The girl told me she wanted to dry my hair before she cut it, which I was okay with. However, she basically took a flat brush and just kept brushing it with the blow dryer near it. No round brush was used and she never fixed it after the cut so I had to go home and try and curl it with a brush and a curling iron. It just looked so weirdly straight but poufy. It was bad.
The cut itself was okay. I had her cut bangs which I haven't had since I was a pre-teen. They came out pretty good but maybe needed to be a little shorter.
The highlights were not great. They looked a tad brassy and she mentioned having to use toner and stuff so I got charged a little extra.
It helped to lighten my hair up when I wear it down, but if I have it in a ponytail it still looks dark.
Overall I liked paying $100 less than I do at other places. But I think I will keep looking elsewhere for a new go to salon.