I came here on a Monday afternoon with a friend. This is kind of like a self-serve place (Wasn't expecting that). We ordered the seasonal Honeydew Shaved Ice (12.99+tax) at the counter, paid and then the worker gave us a buzzer that vibrated when our food was ready. Then we found seats immediately since it was not busy. About 5 minutes later the buzzer vibrated and we went up and picked up our order.
The shaved ice tasted like plain milk and melted very quickly that it became like soup with honeydew balls and a Melona bar. It wasn't bad but it wasn't anything special. The portion was big and could feed 3 people and it was one size only; large.
I'd probably come back and try other shaved ice because I heard the other desserts were amazing.