This is a story about "going the extra mile"...
Which is exactly what I do when I drive an "extra mile" down the road to a different McDonald's location, instead of going to this, closer, more convenient one.
EVERY single time I have gone to this location they have messed something up. Wrong orders, forgotten items, miss-charged credit cards, are just a few of the things that this collection of knuckleheads consistently excels at.
Save yourself some frustration, and go the extra-mile...down the road.