| rev:text
| - THIS IS IN RESPONSE TO YOUR RESPONSE TO MY REVIEW: Allow me to be candid, your series of events are completely inaccurate regarding my behavior AND the "compensation" you allegedly offered. First, is this Joe or Carl responding because your response is personally driven not professionally driven. Either way let's tell everyone what really happen according to a paying customer. Lie number one is that your company doesn't strive to reach the highest level of customer service. In fact, you strive to misdiagnose the most customers allotted in a day in an attempt to increase your financial gain; hints the endless other negative reviews posted along with mine. In regards to bending over backwards, you didn't even literally bend forward the 2nd time, the time I came back informing you of your misdiagnosis, to even look at my car. You offered me five free oil changes which isn't even equivalent to the money I originally spent. You did NOT discount my services by 40% which I have a receipt to prove you're lying again. There was no coolant in my vehicle after you serviced it which is why I had to put the coolant in my car myself; that too I have a receipt for and footage. Also, I believe you may be mistaking my aggression for assertiveness. I'm sure it's difficult for a man to take direction from a woman however that's an issue you'll have to address within yourself. I've only been to your location and I'm certain YOUR system will reflect that. You never offered to look at my vehicle for free considering the conflict began when you said that you would CHARGE me to look at it again. Once again you never looked at my car so how could you discover a non-functional component or offer additional services...you can't. One truth, is that I did call the police on YOU and because I handled myself respectfully the police have conveniently provided me with a police report to support what happened. Oh and the surveillance footage you're speaking of, is simply a video recording your employee (Carl who walked aggressively towards me) recorded without my permission. Speaking of that, you do NOT have my permission to release, use, or distribute any footage of me. Next, the officers didn't make me leave, I voluntarily left after my report was completed. Oh and regarding your "sorry" ... I know you're sorry, it's obvious in your poor customer service, your unethical business practices, your inability to resolve customer service issues, your unprofessional response to my original review, and it's evident many other customers (according to you ratings) agree that you are sorry as well. You continue being sorry. I have my recordings and I have your response to add to my collection of evidence. I will be contacting the BBB and an attorney thanks to your "Any customer wishing to review said footage is welcome to come see it at out location or, after January 5, 2017, on our YouTube response page." It's obvious you find humor in this unfortunate experience I had while visiting your business and I will be sure to let the proper authorities know of your intent. See you in court!!!!!
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)