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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • After adopting our new puppy Petsmart has been a frequent stop for both me and my boyfriend, and frankly we have been pleasantly surprised with the level of customer service at this location. When we arrived with out new dog the cashier remembered that we were getting a puppy and was so excited to see her! We made out way to the food where another team member helped us pick out the perfect food for our new pup, and then we migrated to the crate area where the manager approached us after noticing our confused looks with all the crate options. He then took us to the toy aisle, helped us pick out training treats, found a shampoo for our girl and brought all of it to the register for us. Needless to say we left thinking "that was a great experience!" Since then I have made a few pit stops for random items. One of them being carpet cleaner for pet stains, I had one in mind but the cashier actually recommended a better brand (which I opted for) and when I got home I googled reviews stating it was the better product and has worked great for us. Yesterday I went to buy chewing treats to help with her puppy teething, I was checking out, rawhide treats in hand, when the cashier casually mentioned that rawhide at such a young age (or ever) may not be the best choice for a number of reasons. He escorted me to better choices and I feel much more comfortable being more informed and giving our puppy a better option. All of the little things combined are why I rate this location so highly. I appreciate the knowledge and genuine interest that their employees have for my pet.
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