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  • If I could rate 0 stars I would. Immediately walking into the shop I see an older woman at the register that literally ducked behind a tall stand of earrings as she made eye contact with me. She peeked out from behind the stand and I was the first to say hello. She responded hello back but did not welcome me for coming in or ask if I needed any assistance. I immediately walked up to her and asked where the hair removal section was rather than wonder around. She walked me over to a start of an aisle and pointed that it on the right. It was at the far end of the aisle and I found it myself. Considering they have all of 4 aisles she could have walked me to the section. There was one other customer in the store at the time. It took me 2 minutes to grab my selection and greater than 15 minutes to be rung out. Another employee was in the store at the front register. The older lady was ringing out the other customer in the store. The second cashier didn't bother to greet me when she made eye contact and proceeded to pull the register. I overheard the older lady tell her current customer that she couldn't make the coupon apply even though it did match her items and she would just have to use it another time. When it came my turn the older lady cashier tried to tell me that she couldn't get my coupon to apply even though it clearly matched the items too. The second employee wondered around not helping any of the incoming customers or the cashier I was stuck with that clearly had no idea what she was doing. This place and their customer service is a joke.
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