I have used Co-op Cabs many times and have always been impressed by the drivers' courtesy and helpfulness. Yesterday I suffered a flat tire on my bike ride to work. While I had everything on me (including a "new" tube with a hole!) to replace the flat, my rubber cement was in my other bag. Great! I called up Co-op and the driver was there promptly (less than 10 minutes during rush hour). The driver helped me load my bike into the trunk, even after I warned him that the bike was dirty and that I could do it. The driver was not familiar with my office, which is in North York, so I suggested a route. I appreciated his honesty. Upon arriving at my office, the driver then helped unload my bike from his cab. I would say that Co-op drivers regularly go beyond what is required; I recommend Co-op over other cab companies.