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  • I came into Bakersfield two weeks ago on a Friday night with a rather large party of friends (7). We hadn't made a reservation, so we happily agreed to wait the suggested hour for seating. We all purchased a few rounds of drinks from the bar while we waited for a table to open up. When the host grabbed us to sit, we were happy and ready to eat, however, he put us at a high top round table where we were a little crammed. It was a chillier night and the garage doors were open as well as the fans running on high. We first requested that the fans be turned lower if possible, which was quickly denied by the male host. We then kindly asked if we could be moved a few spots down to a large picnic table (that was vacant), so we could have more space for our large party as well as be a little further away from the fans. Again, our request was denied. The host informed us that the table was being held for a reservation that was about to be seated. We waited about 15 minutes and that table still had not been filled. A party did eventually move there but it was a total of 4 people. I don't understand why they couldn't have moved us (party of 7) to a table that made much more sense, and moved the smaller party that had not even arrived yet to the high top that we were at. The most disappointing factor in all of this is how rude the host was. I have worked in the restaurant industry and am well aware that the host is often the face of the company and the first interaction a guest has. His foul attitude towards us made our entire evening rather dismal. Our server was able to have the fans shut off, which we greatly appreciated, but having such poor service from the host stand really left a foul taste in all our mouths. Half of the guests with me were first timers and do not plan on returning :/
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