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  • Out of nowhere, I woke up one morning with really bad lower back pain. I had pain when I sat, walked, sneezed/coughed, and had pain going down the right side of my butt and was super uncomfortable. I had no clue what had happened and I needed an adjustment! I have been to chiropractors for on-wards of 15+ years. I have always had a pleasant experience, and generally, felt immediate relief. As a disclaimer, I would only go in for treatment every couple of months, and this has always been the approach my doctor would recommend for me. After several years of seeing my chiropractor, whom I thought was fantastic, I was told my insurance was no longer accepted. This is what brought me to Active Body Chiropractic as a new patient. Upon a little research, the reviews seemed decent and they were able to get me in quickly. Upon arriving to their office, location was convenient to my home, staff were friendly and office was nice and clean. I received a consultation by Dr. Glen, to which he then took some X-rays and began his treatment. I received, what felt like (and sounded like) the biggest adjustment I've ever had. What I can say is this - I didn't have immediate relief, and subsequently following my treatment, within 2 hours I was in even more excruciating pain. The pain was so bad, I spent the rest of the day in bed, icing my back. That night, I couldn't sleep (any position) and was very uncomfortable. I continued to be in pain for 3 more days and iced my back for 2 days following my treatment. On day 4, I was finally feeling some relief and had a follow-up appointment with Dr. Glen to go over my x-rays and have another adjustment. I have to say - I was a little hesitant to have another adjustment, but I was still a little stiff. Upon arriving, I was ushered into an office, and had a very lovely marketing folder waiting for me. In reviewing the documents, it was a very detailed "treatment plan," which subsequently made sure to utilize every single one of my available chiropractic visits covered by my insurance. When Dr. Glen arrived, I had explained what was going on and he admitted to being "aggressive" with his adjustments. He then preceded to talk about my x-rays and "scare tactic" me because of a medical condition I have, and told me that because I hadn't been seen for a few months, that explains why I was in so much pain. I had him perform another "less aggressive" adjustment on the problem area, and again - didn't feel immediate relief. What would you know - that night and next day, my pain was aggravated again. Needless to say - I did not return to this office a 3rd time. I called my previous chiropractor and got a referral (which is what I should have done originally) and went in for an adjustment at Excel Chiropractic. (By the way - I felt immediate relief that time) It's hard to say if this was just an issue isolated to me, or if this is how this office operates. I can tell you my first impression, and based off of Dr. Glen's comments - I feel like this office purposely over adjusts people in an effort to place them on a "treatment plan" to scheme insurance. Therefore, I will never return to Active Chiropractic in the future. I wish them all the best, but they are not for me.
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