When I visit any Denny's all I expect is OK food and not much of service. This one surprised me today.
When we walked in on a rainy morning today the place was packed. We were promised a table in 10 mins.
We were offered a table in 5 mins.
Lesson 1: Under promise, over deliver.
Everyone was wearing a smile on their faces and that was awesome. Smile is contagious. 5 stars for that.
The busser who was bussing tables on our section was fantastic. She was like a super woman, had an eye for detail but quick at the same time.
She offered to take our order and pass it on to our server and she did a great job at that. She deserves to be promoted as a server.
Our server was great too. When she came to check on us I was finishing up my coffee and immediately offered a refill. 5 stars for that.
The entire experience was great. It shows that someone at the top is doing a great job and the entire team takes pride in their job.
Keep up the good work.
We will be back.
P.S: the hash browns did not smell of a dirty griddle and recycled frying oil as it normally does at other places. Thanks for keeping the griddle clean.