Shauna is amazing. She has been cutting my hair for several years, and it's never looked better. In addition, she patiently and successfully took me from dying my hair to being gray, which is not an easy feat. And it looked great throughout the process. I also love the laid back vibe of Mercantile--there's no too-cool-for-school sense that I've gotten from other places. I feel welcome here, even though I'm a regular (and middle-aged) person. Yay for Shauna!!