Our garage door spring broke on Labor Day weekend with our cars trapped inside. I called another company that I'd seen commercials for that they provide 24/7 service, only to be told that they were not working the holiday weekend, but they could get to me Tuesday at 10.
I asked how am I supposed to get out of my garage? I was told that, although they didn't recommend it, I could get some friends to help me raise the 4-500 lb door by hand.
So I hung up, never to call those people again and called Queen City Garage Door. They admitted they were slammed until Sunday morning... Which was much better than having to wait an extra 2 days to get out of my garage!
David showed up on time & was awesome. He didn't up sell us, gave us lots of good info, had the parts on his truck & lubed and serviced the whole system for less than the big guys told me it would cost... Even replacing a lightbulb.
David subcontracts for Queen City. His company is DC Garage Door. I am most appreciative of & highly recommend both of them.