I didn't realize that Salon X would be a small room wihin a rented space in a strip mall. I was being juggled with 3 other people who were getting their hair done at the same time. After having toner put in my hair, I was put right outside of the salon, in a waiting room chair. My hair was wet, I had a towel draped on me, and random people who were shopping were walking by. I didn't really think the cut was spectacular. Not going back again.