I've been bowling here now several times with my friends and family. We always have fun and enjoy the activity. Checking in at the front desk is just weird and awkward. I had my birthday party there and that got messed up even though I had reservations and paid in advance. But didn't want to have it ruin my day so I let it go. They remodeled the place so it's quite nice and the bathroom doesn't stink like a sewer anymore. So that's a HUGE plus..! I live equal distance from this place and Lucky Strike. I will always come here parking is free and it's easy to get in and out of. And when I want to bowl I want to bowl downtown is for the party people . I really enjoy this place & will keep going back. Only reason no 5 stars is the service is poor to average.... However I understand that you get what you pay for meaning that I'm sure the workers there are not the best compensated. The whole point of going out & paying the money that we pay is for a great experience. I expect that everywhere I go.