I went really early in the morning so I wouldn't have to wait, and surely I was attended right away. I had run over a razor blade and was pretty bummed about possibly getting a new tire. They too thought that I'd need a new one, I was about to pay for it when another guy decided he could patch it, and for free. That was awesome. They did try to sell me some warranties. But overall, I was in and out in about 30 minutes.