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| - Love love love this store. My sister was looking for a new bike, and after figuring out what she wanted, I recommended she try out a couple of particular bikes in the $1100-$1200 range. Century Cycles set them up on a trainer for her, but she found the fit wasn't right (the geometry of the particular bike, not the frame size). So after explaining what she DID like about that bike, they brought over a $400 bike for her to try. I was floored, since we had pretty much already made it clear we were willing to spend $1200.
Still, that bike wasn't quite right either, and with their next attempt, they nailed it, bringing out a bike that neither of us was familiar with but that seemed to be exactly what she was looking for. I quizzed them about its quality, and they had all the right answers (later confirmed by reading reviews). Because I've been in so many bike shops where the staff didn't know much more than I did and tried to push a bike that didn't match what I was looking for, this alone would have earned Century their 5 stars, since good advice is priceless. But on top of all this, the advice was delivered with a friendly and helpful attitude, and they threw in a bunch of extras with the bike! Like any other beginner, she's going to need lots of accessories, advice, and service in the future, and finding a good bike shop is at least as important as finding the right bike. So glad she found Century.
Another bonus: not only did she ride it around the parking lot, they offered to let her take it on a long ride through the metroparks if she wanted. We didn't take them up on it, but wow.
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