I came in for service on my car and a key that was broken into three pieces and Tim in the service department helped me out so much! I was expecting $100 at least for a new key and having too send it out to be replaced taking a week or more. He said he'd take a look at it and get back to me while I waited for the shuttle. 10 minutes later he came over with a brand new key and said they were able to fix it here for a lot cheaper than I expected. Very polite and helpful. Thanks Tim!