The pluses are that there is a wide selection of painting supplies and there is great customer service. Samantha and Matt were very helpful and they will go out of their way to match your color as best they can. Now I personally just come here when I need a particular color matched to a tee but if you are just shopping for paints and general painting supplies I would just recommend to go to Home Depot or Lowes. Based on past experiences HD or Lowes are not very good in the color matching department.
I would have given this business a higher star rating if the prices were more affordable though. If you are in need for specific painting supplies this is a great place to go.