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| - Well we definitely left with mixed emotions!
We can honestly say that we are regulars here. We usually like the food the service and that they have gluten free options....
This time was such a different and not so positive experience.
The night began with us make reservations for a table Of 10!
Of course 2 of us automatically 'checked inn' into our Yelp accounts! To our pleasant surprise we were offered a 'free crispy ravioli' appetizer!
'Yeyy' we thought....
Not so fast..... After placing the order, the waitress came back a while later with some bad news... It appears though the offer is available, BUT only 1 per table... Although we had separate bills?
Yup!! Weird!! And it seemed none negotiable... Although we did our best to try and understand the thought process behind that idea... And did not see any fine print about that what so ever! 2 separate people. 2 separate accounts. 2 separate bills. (We might as well have been 'deprecate tables) after much negotiations, and the servers bringing us 2 anyways.....by mistake!!! we were all left stumped! And later the deal Was honoured! As a favour !!! Not because they messed up and had brought to our table Well thank goodness we don't have to pay for what was supposed to be free as a thanks?!?! For checking inn regularly or wait... Was that a mistake? Ok who cares.... Wasn't that good anyways I was told! ( not gluten free)
Later on the children were served, well 2 out of 4... Hhmm what happened there? 'Oh never mind heres your food hunny,' don't be sad that ur friends are eating and you not! Wait pizza? No we ordered pasta! Ok, that's ok, it'll take 2 minutes to make! The waitress said, after my husband asked her, did u punch in pizza or pasta? Cuz he was the only one who wanted the pasta! 'Pizza' she said..... Well 2 minutes ok, we will wait...
And no kidding! It really took 2 minutes! So why the heck were the kids sitting around for 20 minutes earlier?
Oh here's your pasta hunny! Wait, it has red sauce, but we never asked for RED sauce! uugghh ok just eat
It since your starving!.......good thing we aren't allergic or anything .....
Later everyone's food arrived, it was nothing above average! Or mediocre. Especially the gluten free pizza... Well it was supposed to be pizza... It was a long flat bread with literally a FEW veggies spread across it and cheese that needed a Magnifying Glass to find, and some chicken which I requested and paid an extra $5 for, on top of the fact that that bread, I mean 'pizza' cost $16, well that the base price, plus gluten free charges... Anyways it was tasteless! Cheep! And really embarrassing for something that was over $20.....(see pic)
The waitress offers to have the kitchen add more cheese and tried to accommodate us, especially since we mentioned were big fans of Yelp, earlier during the ridiculous crispy ravioli fiasco, and that ofcourse we will review our experience....
Yes they added more cheese, but was it melted!?? That is a whole other argument... So I ate me cold cheesy bread, with such disappointment!
Once the bill arrived, our waitress was 'kind enough' to point out that the gratuity has been added,
since this was a table
More then 8, even though we had separate bills, and 4 were kids... Oh and also, she of course did not fail to point out that the tip Was only 13% and not the usual 15%_18%.....
Yeh:... Well.
The service was meh
The food was cold tasteless and well wrong
Our drinks arrived maybe 20 minutes after arrival.
Maybe items are o we prices. And are not cooked well enough to hit the desired standards.
This visit was a fail! And the wine... Was cheep.
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