I expected little from this place on every other front but food, and I would rate everything else higher than their food. The poor customer service, meat that clearly looked like it has seen better days, slow service - all beat the food! We ordered the Lamb Biryani which was dry, bland and flavourless. The Chicken Tikka Kebab which came in much later (although we ordered them together!) brought us no respite from the bad food - the meat was chewy and the marinade tasteless!
Two stars because I took a parcel of haleem during Ramazan a month ago which was yummy and their naan was one of the better ones that I have ever had. I would give this place another chance, only because I have a soft spot for hole in the wall places and this could have been one of their bad days.