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  • CONSUMERS BEWARE!!!!!! Being new to the area I needed a nice convenient gym. Although conveniently located behind my residence, the emotional & financial stress has not been worth the switch from 24 hour fitness to this over-crowded/marketed sales pool. From the moment I walked in requesting a tour I was greeted by the front "CSR", who couldn't give me one good reason why I should switch from 24 to L.A. His tour was dull & un-energetic leaving me nothing to be excited about. He used car salesman techniques starting the price out high by offering me an outrageous initiation fee. It was only when I tried to walk that he then tried to meet my needs by cutting the initiation fee in half due to the "daily special" which seemed so convenient. Although hesitant, I decided to sign a membership, "thinking" that I could cancel at any time. The highly pressured sales techniques continued the following day when I had my free assessment by a different "CSR". He preyed on the weak, once I expressed interest in the trainer packages as he would not take no for an answer. He advised I sign up right away for the master trainer package (which is the most expensive) to avoid price increase the next day. Come to find out after signing, it's a set price that doesn't budge at all. I signed up for one 25 min. session a week with a trainer who is a registered dietician & preps clients for fitness shows. I was constantly cancelled on last minute or would go in only for her to forget we had a session. I paid for a whole month that was never used equaling out to 4 missed sessions that I was never aware of or refunded for. She tried charging me for meal planning, yet another thing I was lied & misled about from the "CSR". She was unprofessional & threatened to fire me for being late when I was always early or waiting on her but she was no where to be found. I had rushed & unfinished sessions due to her needing to attend to her next client. All in aIl I felt belittled, talked down to and rushed when all I wanted was motivation.
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