| rev:text
| - Alright. . . ticking off the list:
1) Nice atmosphere
2) Good service
3) meh food
It's new, and pretty, and while it's a "diner", it's a diner that was built in the last three months, so the decor is pretty sweet, everything is all clean and gleaming brushed stainless and muted colors. No patina of cigarette smoke and coffee stains, like the tried and true diners of old. Which is a good thing.
The service was good, I don't recall her being particularly knowledgeable, but how knowledgeable could she have been since we ate there two weeks after they opened? I also don't remember her being NOT knowledgeable. So. . . YAY!
Now for the bad. . .
I ordered a reuben. My friend remarked that it's hard to find a place that has a good reuben. I didn't necessarily agree, but said nothing. We both got it. We were both surprised to see it served open face, which, upon asking the manager (we'll come back to him in a minute) was because, "It's the chef's interpretation of a reuben. He wanted to make it unique."
It WAS unique. But unique in a way that sucked. Like if the chef interpreted a hot dog by saying, "HERE we serve our hot dogs with the mustard in your hand instead of on the dog. " It was a stupid interpretation. Messy. And not good. Because the sauerkraut was kind of slippery, and the cheese was kind of melty, and the dressing was very heavy handed, so when you used your knife to cut it you ended up with half the sandwich still on the plate because it wouldn't stick on the fork, so you had a bite of cheese and dressing, then went back for a bite of bread and saurkraut and meat. It was sloppy and I ended up scooping most of the dressing onto the side of the plate so it was tolerable. And on the plus side there was a lot of food. . . but the negative of that was it was really hard to cut without food dropping off the side of the plate while you sawed at the sandwich through the meat.
So then the manager came to our table, which I generally liked, but he was so aggressively wanting to nip any issues in the bud that he came across a little. . . militantly servile. "Did everything exceed your expectations?" he asked. Then when our grunts of polite assent didn't suffice, he addressed each of us individually. . . it was uncomfortable. I just wanted to be left to eat my shitty sandwich in peace. I felt uncomfortable complaining about my shitty sandwich, because it was, of course, ON PURPOSE. Did it exceed my expectations? No! But I didn't really want to interrupt my meal to have a discussion about it. I bought his departure by saying that I didn't really have any expectations coming in, so I couldn't really judge whether they'd been exceeded. Which was a lie.
When we paid our bill. . . the manager was at the cash register. . . eagerly waiting to ask, once more, "Did your experience exceed your expectations?" UGGGGHHHH! I just wanted to leave. "I don't know, yes. . . yes, it was fine!"
Ultimately, I will return. It was really close to work, and it's my own fault for not reading that they serve the reuben open faced. I assume it's on the menu that way. And next time I'll just tell the manager to go away because he's bothering me, which is more my speed. . . I was just caught a little off guard.
If my next experience is. . . better (which will exceed my expectations) I'll update my review and add a star or two to it. Until then though. . . it was "meh". Diner food.
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