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| - BOOO!!! Used to be a BIG FAN...In fact, The Phoenicia Cafe was on a list of merely four restaurants we would consider patronizing. Recently, things turned dreadfully worse when we brought our family from out of state for their first visit. We were embarassed to say the least, after hyping up this place to no end.
The waitress, although sweet, was easily confused, could not handle our order (4 adults and 3 kids). She went all over the table, then forgetting to take one order altogether. Then when the food STARTED to arrive, the delays in between each of our dishes were absurd. One or two plates came out, then ten minutes later someone else's meal arrived and it continued until finally 25 minutes later, we all got our meals. To make things worse, one of us ordered a Phoenicia Philly Steak - came out with almost no meat! REALLY?? $8!! Then, to add insult to injury a kids' meal macaroni and cheese came out as a GIANT bowl of what appeared to be, mediocre at best, KRAFT MAC AND CHEESE - dry and just inedible for $4.
To make things even more embarassing, the owner was there when this all transpired and she either ignored that the waitress was completely over her head and that the kitchen staff was so disorganized, or she just simply did not even care. Real shame, such a nice lady!
So, our list of places to dine has diminished and the Phoenicia is on that list no longer. Save your money and save the trip.
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