My friend and I were attending a conference last week in Las Vegas..we had emailed Jenn and she set up a consultation on Tuesday...We met with Eddie and he explained everything to our satisfaction, we are both RN's, so we had a lot of "health" questions...This was the first tattoo for each of us...so we were a bit nervous...Eddie said he would come in on Thursday morning before the shop opened to help us make our conference on time..He was polite, confident and treated us like royalty......Las Vegas is our venue for the next two years and we are already talking about our next tattoo....Thank you so much Eddie for your professionalism and graciousness.....Dottie Zagar RN and Brande McIlroy RN