My daughter had already done her hours but I wanted someone else to teach her how to parallel park as well as give her a "test" like she would be taking at the DMV. I felt she needed to drive with a complete stranger so she would know what it felt like when she took the real test. Norman showed up at the house early, was very professional and my kid said she had never been so relaxed as when she was driving with him. He asked her to let him know how she did on the test and she texted him from the DMV (she got a 97) and he knew who she was and was very pleased for her. It meant a lot to her that he cared. Ask for Norman!!!!