Strongly encourage people to boycott and instead visit Lockout or Escape Room both within 4 miles. Had a really terrible experience with Riddle Escape Room! I called at 2:20pm asking for availability and if they had something appropriate for my niece that we were celebrating her 10th birthday that day; they said yes if we could make it by 230 they had a room perfect for her 10th birthday celebration. We rushed over arrived right at 2:28 they quickly told us rules charged me $70 for myself and my 10yr old niece. I asked again this isn't too advanced for a 10 yr old the man in an accent said yes it is perfect she will have fun. They sent us in the room at 2:35 where there was 4 adults already working through 2 of the trivia type questions. The pictures on the wall were 2 feet above my nieces eye sight to even look for clues if she could have understood how to determine things like the year the only president resigned from office. This was not fun for us at all I'm so disappointed and feel really mislead. When i told the manager he refused to refund me and instead became confrontational with me. I asked is this a family business because everyone that worked their seemed to have similar accents he first said yes then started talking in another language. I respect all people of the world i could not believe how terribly i was talked too and how terribly we were mislead. I went to IG and asked several others who have tagged Riddle Escape Room to see what they thought all said the same thing that it was not for kids.