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| - Sooooo, I lost my wallet in March. Called around everywhere I thought it could be. Nothing. Apparently I left it here unbeknownst to me. Fred's angelic butt called my credit card company attempting to be helpful so maybe they'd help me find my lost wallet--Chase Bank was a disaster, they didn't contact me. I had to renew everything including my license which was a debacle. However, months later I come to drop off a package, and Fred runs back after me as I leave to go to my car because he REMEMBERED MY NAME as the lady from the lost wallet situation, and gave it back to me. How sweet, honest, professional, helpful, above and beyond. So, months later I finally have my extra ID back, credit cards have been destroyed, and I have all my credits for random stores back!
AND Shara helped me with an insanely detailed, difficult return to China from a fraudulent seller. It took over 30 minutes to figure out, but she was patient the entire time, did what needed to be done get it shipped, and was friendly from beginning to end. Even though it was so confusing, Peter helped her on the phone the whole time and it finally got sent off. Guess who's getting my business forever?? Thank you guys so much!
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