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  • I was very reluctant to write this review, but am so shocked that this happened, maybe it'll be of help to the restaurant. First, let me say that the Manager was VERY professional & accommodating. Our Buss Person was such a nice guy! OK, here goes: We were in for lunch (we like to go for lobster, since we've always had excellent meals). We were seated and our waiter came to the table and informed us that it might be a longer wait than normal for us to order & get our meals. This was the first thing he said. He was shadowed by a new employee & I figured that it was probably difficult to train and wait tables - hence, the length of time. We got our drinks - the exterior of my glass was sticky & looked dirty. He took the glass and poured the ingredients into another glass (saw this-he was showing the new guy this "procedure"). I got the same drink with a new glass. If a glass is dirty on the outside, what is it like on the inside? We ordered. When we ordered the lobster, he hesitated & finally said "yes, I guess we can do that" Firstly, we had the wedge salad. It was indeed a wedge, with small green & red tomatoes. We did not want the "lardons" which are like small pieces of rubber unchewable bacon - so we passed on that. I asked the waiter specifically if they were still using those chewy things and he said yes. The blue cheese dressing had no blue cheese chunks in it. Prior to the salad, the bread came out with a piece of flat bread and 2 rolls like cement. The lobster came out along with the mashed potatoes. There were so many skins in the potatoes that we had a hard time picking out the actual potatoes. The lobster: it was again... so tough we couldn't even cut it. (taste of claws were good - they were more tender) - that's when we called for the Manager, who saw what we were dealing with and comped that portion of our meal - which was nice. We then ordered 2 coconut cream pie desserts. The pies were piled high with a completely tasteless cream (seriously-no flavor, sugar or anything), a crust that you (oh god, I hate to say it) could not get your fork into. There was a paper thin layer of actual pie filling that was really good. So! There was so much wrong with meal, we were embarrassed to keep complaining! Just glad to leave, but we felt like they were getting rid of old stuff in preparation for Valentine's Day.
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