We visited this place for the first time on a Wed night at 6:00 pm. For being a new establishment, it was disappointing to see carpet that was already stained and torn (not sure why those chose carpet which I think is just gross but...). When we walked in, it smelled like mold and pee and we were not even greeted by staff, someone walking by said we could find a seat. We sat down in a booth. We were not impressed by the menu at all and within 5 minutes decided to go next store to Wendy's and spend a fraction of what we would have spent. Maybe the food is amazing but couldn't get past the run down look and bad smells. Bad first impression Black Bear.