Yeaaaaa, I had a bad experience here as well. I've been trail running for 6 years and have learned everything pretty much by personal experience or online research, with that being said, I wanted some input on some of the items I wanted to buy but I couldn't get any help, I couldn't try stuff on because the fitting rooms were "full" (they weren't, there was one empty one) the inventory was low on the shorts I wanted and the cashier was slooooowwwww. Whether she was new, in-training, or just having a bad day, I can understand, but nobody came to help the growing line. It was a bad experience and I won't be back.