I'm sorry to see so many three and four star reviews. This was not my experience. I called ahead to do a duel mani pedi in French with a design and they got me in right away on a busy Saturday afternoon. The girls were sweet, did a decent massage and detailed with their work. They continued asking me again and again if it was okay. At the end my nails looked perfect for the pictures I had done today. I couldn't be happier.