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| - The first time I ate here was before the brunch rush, and the second time was this afternoon on the tail end of a brunch rush.
The food was okay and you can refer to the "The Good" from my prior review. It mostly still stands.
Today's "The Bad" - all about the service.
- I ordered poached eggs and they came scrambled. That was fine, they fixed this right away. It set the tone for what to expect though.
- I had to ask for a coffee refill and it came... along with some weird shit floating in it.
- I asked for ketchup when the coffee refill arrived and the guy looked at me and said "Is there anything else while I'm here?" I thought he was joking and I smiled and kinda laughed and then he said "I'm serious, do you want anything else while I'm up." And looked at me with a really "pissy face" that let me know that he was, in fact, serious. (If you are reading this, staff of Toast, this interaction is why I only left you a 50c tip. I don't really know how to politely remind you that it's your job to get my ketchup. Why don't you just have ketchup on the table anyways? Both tables next to me also ordered ketchup ...I just want to be clear that I understand gratuities. Your 50c is a true reflection of your awful service this afternoon.)
- It was again, very expensive. For me & Kat it was $36. This included two $10.75 breakfasts, a $2.25 coffee and an $8 Caesar. For $10.75, coffee should be included. Or at least refilled without floaties/me having to feel bad about asking.
In closing, I actually felt bad about myself for asking for a condiment in a restaurant today, so I will probably never go back here even though the food is good. Dealing with the people who hate you so much they don't want to bring it to you isn't worth it.
The math associated with this 1 star rating is as follows: original 4 star rating, -1 for the floating stuff in my coffee, -1 for server attitude and -1 for messing up my eggs/not bringing Kat's drink.
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