My wife and I came here for restaurant week -- the pull of a $33 couple's dinner was just too enticing. We will not be coming back. There were issues with every single course.
The crab cakes were cold by the time they reached our table. My medium burger was cooked perfectly, but my wife's well done burger was cold. While the buns were delicious, the burger was slapped together like an afterthought. I had a dollop of BBQ sauce under my top bun and a puddle beneath it. The ice cream in our apple cobbler was clearly freezer burned.
To top it all off, the head chef was wandering around the restaurant, greeting guests and getting kind of touchy feely with people. He also had a conversation with a server about an unhappy customer within earshot of our table.
Look, I get that $33 for two people is on caliber with Chili's, but at least I remember Chili's consistently delivering HOT food -- even if said hot food tastes like hot garbage. If the goal of Restaurant Week is to get people to come back and try more expensive menu items, Charr failed on basically every level.