LADIES DO NOT GO HERE AS THEY DO NOT CARE ABOUT YOUR HAIR! I have left messages both on facebook and phone and have had NO RESPONSE about my situation. I wanted to work with them on getting this horrible haircut fixed and they simply DONT CARE. IT WAS TAKE MY MONEY AND RUN! completely unprofessional. I was hoping to have it fixed and perhaps update my review but I have heard nothing from them. I paid to have 6 inches chopped off when I asked for a trim, I asked for layers and got NONE and the cut looks terrible on me and now I have to go on the hunt to find a reputable hairdresser whom knows what they are doing because mine clearly did not. I showed a pic and even sat with the phone next to me by my head so she could see and all I received was apathy. DO NOT GO HERE LADIES! SAVE YOUR MONEY AND DO YOUR RESEARCH!