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  • Bank of America is my bank of over 20 years and I can't stand them. We have a hate/hate relationship. As a long time Bank of America customer I thought... I. Hated. Banks. I discovered that Chase (across Bell road) is everything B of A isn't. Chase employees are sincerely friendly and actually look for a way to help you rather than B of A staffers who look for a way to get out of helping you. If you need a manager for anything Chase finds a way to accomodate you rather than BA where they hide behind a big policy book that says the answer to every question is always a cold, disinterested "No" A perfect example is making a deposit- B of A gets all pissy if you don't write our your full address and phone number on a deposit slip (stupid waste of time!!) Chase doesn't even ask for one, they do it for you! Bank of America got rid of their drive through - Chase has one. Bank of America closes much earlier each day than Chase too I thought I hated all banks but I realize B of A just is just crappy.
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