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  • When I recently discovered via the internet that the Excaliber Hotel and Casino in Vegas had recently opened "Lynerd Skynyrd BBQ & Beer" I knew I had to check this place out. We were planning to go to Vegas for New Year's so I figured it was the perfect opportunity to stop by. I read their website which mentioned that a "member of the band might even stop by at any time". Having been a Skynyrd fan since their (Pronounced 'Lh-'nérd 'Skin-'nérd) days, I was looking forward to see what this new BBQ joint had to offer. First of all, this place has little to do with the actual band, other than the fact of the name. There is little evidence of Lynerd Skynyrd 's prescence in the joint, other than a painting on the wall. They also do not even play Skynyrd's music. The place is owned by drivethis entertainment consortium, which also manages rhumbar, Tacos and Tequila, and American Burger Works. It other words, it is owned by a corporation, and has little to do with the actual band. Not only was this discouraging to this Skynerd fan, but the place is unorganized and the staff seems perplexed as to what customer service is all about. When we entered the place, there was no hostress to sit us or greet us. We wondered over to the "chow line" ourselves since we saw other people standing there ordering food. When we made it through the line, the cashier asked us if we had a ticket and we told her no, that no one had given us one. We sat down at a empty table (again no waiter or waitress at this point). I went to the bar to order beers since the waitress never approached us. The Corona's were $7 each. I asked the bartender if a band was playing later in the evening since they had a stage, but she couldn't give me an answer. While we were eating, I noticed the staff chit chatting with each other as other customers were as confused as we were. I noticed some customers leave in anger and or confusion. I summoned the manager over and spoke to him about our experiences. I mentioned to him that his staff seemed unaware that hte customers were confused, or they just didn't care. He listened to what I had to say and he asked me to jot down some things so he could remember them later. He seemed interested in what we had to offer as far as constructive criticism and he even paid our tab which was nice of him. That's the only reason I gave this place 2 stars. So if you're in Vegas and want a Lynerd Skynyrd experience for ol' times sake, download it on your I tunes, because you won't find it here, nor Southern hospitality. To their credit, the turnip greens were not bad, and the sweet potatoes were decilious. But the barbecue needs work.
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