I hate to complain, but I chose this company due to the positive feedback on yelp. The tech did not show up for my appointment, so I called and left a voice mail. He promptly returned my phone call, stated he had forgotten I rescheduled my appointment and offered to come out right away, which was appreciated. The tech was very nice, and friendly so no complaints there. I left him at the house (we were moving out) and when I came back the next morning the carpets looked like they hadn't been cleaned at all. Even the property management company during our walk through said he carpets did not look as though they had been cleaned. So I feel jipped here, I paid 150 so that my property management company wouldn't take on much out of my deposit but now they are anyway.
Very nice guys but the carpets were not clean, and that's what I paid for.