I have eaten at Islands many times, going back to when I use to live in California. Every time the dining experience, service and food has been decent.
On my last visit at this location in Summerlin, we had just finished a hike at Red Rock that left us with a major mean appetite. We all agreed on Islands, since we were all craving a burger.
Everything was great. Burger was juicy, the fries were crisp and the soda was not flat. I had the Maui cheeseburger which had guacamole and I had them add bacon strips. So yummy!! My sis had the Hawaiian burger and our friend had the Hula burger. They all raved about their burger.
The only complaint we had was that once we were seated, no once came to our table to take our drink order. We waited about 10 minutes and had to flag down a worker walking by to get some service. We were sooo hungry due to the hike! Once our assigned waitress came by, she apologized profusely for not being aware of us and then gave us great customer service.
Decent chain restaurant with a variety of burgers to meet different taste palates.