It shocks me to read negative reviews. I have had nothing but positive experiences from the staff from setting up appointments, to checking in, to dealing with the nurse and the Doctor. Dr. Nalini Velayudhan is an EXCELLENT Doctor. She is patient and really takes time to listen to my needs and goes above and beyond to help me. She is compassionate about her patients and I owe a lot to her for the positive results I have achieved in my situation.